topic Re: pac code in Pay Monthly

pac code

newbie5 — Tue, 11 Jan 2022 16:17:57 GMT

advice please. i have just ordered a new phone on 02 pay monthly, and they are going to issue me a new number, i am already with o2 pay as you go. and want to keep my number when i go on the help line they tell me to text INFO to 85707, when i try this it tells me this is a chargable message. i have no extra credits on pay as you go device. how can i get pac code.

cheers

Re: pac code

madasaf1sh — Tue, 11 Jan 2022 16:23:14 GMT

@newbie5

Yo do not need a PAC code, you need to follow this guide here

Which means you need to call o2 once the new phone and sim card have arrived and they will do it all for you.

Re: pac code

newbie5 — Tue, 11 Jan 2022 16:27:53 GMT

great advice thankyou

Re: pac code

gmarkj — Tue, 11 Jan 2022 16:31:11 GMT

If you are moving from o2 pay as you go to o2 pay monthly @newbie5 you don't need a PAC.

See the relevant information in the guide below.