number blocked

bigson — Tue, 11 Jan 2022 13:41:24 GMT

i have a monthly contract with 02

and have just upgraded my phone

I got a new sim with it

and I asked to stay with the old number

I lost the old phone on Saturday but I had changed the sim over to my new phone

I reported the loss of my phone to 02 today

and they have blocked the number

even though I told them I had the sim

now i can not get in touch with them

can anyone help

Re: number blocked

gmarkj — Tue, 11 Jan 2022 13:57:38 GMT

You can call customer services using Skype @bigson (how to and numbers in the guides below).

Alternatively you can get in touch with o2 using social media.