https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1522916#M239960 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4746345">@Annie75</a>&nbsp;</P><P>Once your old sim turns off you need to insert your O2 sim.</P><P>Reboot phone every hour until you get a signal.</P><P>No need to leave phone off all day.</P> Mon, 10 Jan 2022 19:02:26 GMT MI5 2022-01-10T19:02:26Z https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1522900#M239951 <P>I am changing to 02 from another provider. I have been told to switch off my phone till 6pm tomorrow night. Do I put my new sim in then, I am taking my old number with me. The customer service told me to keep checking all day but the message said turn off till 6pm. not sure which is right</P> Mon, 10 Jan 2022 18:13:58 GMT https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1522900#M239951 Annie75 2022-01-10T18:13:58Z https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1522916#M239960 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4746345">@Annie75</a>&nbsp;</P><P>Once your old sim turns off you need to insert your O2 sim.</P><P>Reboot phone every hour until you get a signal.</P><P>No need to leave phone off all day.</P> Mon, 10 Jan 2022 19:02:26 GMT https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1522916#M239960 MI5 2022-01-10T19:02:26Z https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1523001#M239977 <P>Thank you very much</P> Tue, 11 Jan 2022 08:40:31 GMT https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1523001#M239977 Annie75 2022-01-11T08:40:31Z https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1523005#M239978 <P>Welcome <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /></P> Tue, 11 Jan 2022 08:58:33 GMT https://community.o2.co.uk/t5/Pay-Monthly/New-provider/m-p/1523005#M239978 MI5 2022-01-11T08:58:33Z