topic Re: Wifi calling in Pay Monthly

Wifi calling

Theresa2 — Mon, 10 Jan 2022 13:51:19 GMT

I'm having problems with my new sim card but only when I'm in my house where there is no signal.

With my previous sim I had wifi calling activated which worked and allowed me to make and receive calls while at home. I went to my nearest O2 shop yesterday where the advisor activated wifi calling for me. However today I'm still not able to make or receive calls.

Re: Wifi calling

MI5 — Mon, 10 Jan 2022 14:21:59 GMT

@Theresa2

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks