topic Premium rate charge in Pay Monthly

Premium rate charge

1-nanasue_5 — Thu, 23 Dec 2021 13:51:21 GMT

I have been charged for a premium rate text but it was sent to me so why am I being changed.

MI5 — Thu, 23 Dec 2021 14:01:45 GMT

Help guides here:

1-nanasue_5 — Thu, 23 Dec 2021 14:40:47 GMT

I haven’t been scammed as I know the company who sent it but I am being charged for it and want to know why

I have tried contactingO2 but it’s a useless waste of time

MI5 — Thu, 23 Dec 2021 14:44:49 GMT

As explained, it is a premium rate service that you have subscribed to.

Most often the customer is unaware, but in your case, you should have been mage aware of the charges upfront.