https://community.o2.co.uk/t5/Pay-Monthly/Finished-contract/m-p/1517929#M238991 <P>Did you upgrade or take a new deal&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4726671">@George14</a>&nbsp;and who did you do it through?<BR />It might have been an overlap - the new deal not coming into effect before the last charge was called for. Remember that the bill would have been generated 14 days before the DD was taken, so plenty of time for overlap.</P> <P>Try messaging o2 on social media -&nbsp;<SPAN>Facebook (</SPAN><A href="https://o2uk.co/O2CFB" target="_blank" rel="nofollow noopener noreferrer">https://o2uk.co/O2CFB</A><SPAN>) , Twitter (</SPAN><A href="https://o2uk.co/O2CTW" target="_blank" rel="nofollow noopener noreferrer">https://o2uk.co/O2CTW</A><SPAN>) or Instagram (</SPAN><A href="https://o2uk.co/O2CIG" target="_blank" rel="nofollow noopener noreferrer">https://o2uk.co/O2CIG</A><SPAN>) , they should be able to help you with this.</SPAN></P> Thu, 23 Dec 2021 12:49:17 GMT gmarkj 2021-12-23T12:49:17Z https://community.o2.co.uk/t5/Pay-Monthly/Finished-contract/m-p/1517909#M238989 <P>So ive finished my two year contract paying £41 a month. So ive changed to a sim only deal for £15 a month. Yet ive still been charged £41 today for my contract which should be completed with nothing else to pay. When will i get refunded and whys this happened?</P> Thu, 23 Dec 2021 12:17:54 GMT https://community.o2.co.uk/t5/Pay-Monthly/Finished-contract/m-p/1517909#M238989 George14 2021-12-23T12:17:54Z https://community.o2.co.uk/t5/Pay-Monthly/Finished-contract/m-p/1517929#M238991 <P>Did you upgrade or take a new deal&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4726671">@George14</a>&nbsp;and who did you do it through?<BR />It might have been an overlap - the new deal not coming into effect before the last charge was called for. Remember that the bill would have been generated 14 days before the DD was taken, so plenty of time for overlap.</P> <P>Try messaging o2 on social media -&nbsp;<SPAN>Facebook (</SPAN><A href="https://o2uk.co/O2CFB" target="_blank" rel="nofollow noopener noreferrer">https://o2uk.co/O2CFB</A><SPAN>) , Twitter (</SPAN><A href="https://o2uk.co/O2CTW" target="_blank" rel="nofollow noopener noreferrer">https://o2uk.co/O2CTW</A><SPAN>) or Instagram (</SPAN><A href="https://o2uk.co/O2CIG" target="_blank" rel="nofollow noopener noreferrer">https://o2uk.co/O2CIG</A><SPAN>) , they should be able to help you with this.</SPAN></P> Thu, 23 Dec 2021 12:49:17 GMT https://community.o2.co.uk/t5/Pay-Monthly/Finished-contract/m-p/1517929#M238991 gmarkj 2021-12-23T12:49:17Z