topic Re: Bluelight Discount 25% O2 Refresh in Pay Monthly

Bluelight Discount 25% O2 Refresh

Djw1716 — Wed, 15 Apr 2020 12:31:13 GMT

I am a bluelight card holder and received their weekly email. This offered 25% off O2 refresh plan. I had my discount code emailed to me - but when I changed my O2 plan there was no where to enter the discount code. How do I resolve this?

Re: Bluelight Discount 25% O2 Refresh

madasaf1sh — Wed, 15 Apr 2020 12:36:47 GMT

@Djw1716

Full details can be found here:

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/ba-p/1020172

Re: Bluelight Discount 25% O2 Refresh

Vicjoaid — Sun, 06 Jun 2021 15:22:27 GMT

This doesn't include the blue light scheme?
I have a vault code but O2 want a 5 digit code, the vault code is longer than that and O2 won't accept it.

Re: Bluelight Discount 25% O2 Refresh

Toria3 — Sat, 19 Jun 2021 13:36:14 GMT

I am also having this issue - did you get this resolved?

Re: Bluelight Discount 25% O2 Refresh

Lee_diz — Wed, 22 Dec 2021 17:54:17 GMT

I am also having this issue! Can’t get through via phone and travelled 40 mins to shop - who were very unhelpful

Re: Bluelight Discount 25% O2 Refresh

madasaf1sh — Wed, 22 Dec 2021 18:50:34 GMT

@Lee_diz

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Re: Bluelight Discount 25% O2 Refresh

MikeB87 — Thu, 06 Jul 2023 19:02:10 GMT

I agree it's highly annoying and when I renewed the guy on the phone told me it was as easy as going into the app when I'd checked out. Poor customer service on the whole.