topic Update Billing Address Not finding Flat number in Pay Monthly

Update Billing Address Not finding Flat number

adavid3 — Wed, 22 Dec 2021 17:49:01 GMT

Hi,

Just moved into a flat. I'm trying to update my billing address. It's finding the house number but it's not finding the flat / door number.

Thanks.

Re: Update Billing Address Not finding Flat number

jonsie — Wed, 22 Dec 2021 17:53:07 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this