topic Re: my pay monthly phone has been stolen do i still have to pay for it? in Pay Monthly

my pay monthly phone has been stolen do i still have to pay for it?

Anonymous — Mon, 16 Jul 2012 00:24:17 GMT

so my contracts 24months long ,im about my 3 month in , and my phone has been lost/stolen , i wont be buying a new phone , for this contract for i dont know what to do , should i refuse to pay or what thanks

Re: my pay monthly phone has been stolen do i still have to pay for it?

jonsie — Mon, 16 Jul 2012 00:47:39 GMT

You are kidding, right??

Whether you decide to buy another phone or not, you are legally bound to pay for the remainder of the length of the contract. This can be done simply by paying the monthly tariff as normal oy paying the lump sum ie. number of months remaining multiplied by your monthly tariff.

Do not cancel the direct debit or any other method you pay by.

All that will happen is that the debt will be passed on a collection agency and will be recorded on your credit file. This will affect you for years to come and you won't be able to get credit such as mortgages anywhere.

Do you have insurance? Sometimes a home policy or a bank account insures single personal items.

Re: my pay monthly phone has been stolen do i still have to pay for it?

perksie — Mon, 16 Jul 2012 10:24:18 GMT

Excellent answer from jonsie, you can easily pick up a cheap handset and get O2 to send you a replacement sim, the handset you lost is not part of the contract, and the fact you've lost it does not affect your contract which still must be paid for.

Refusal to pay will be very painful, for you!

I'm surprised you're even asking this question, do you fully understand what "contract" means?

Re: my pay monthly phone has been stolen do i still have to pay for it?

Bambino — Mon, 16 Jul 2012 10:57:36 GMT

You must also make sure that you have reported the loss/theft to both the police and to O2. If you haven't, you will be responsible for the charges incurred by whoever found/stole your phone which could be considerable. This isn't something that you can just walk away from because you don't have your phone any more. I also have a sneaking suspicion that there's more to the OP's post than meets the eye. Take a look at his post in this thread: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/new-phone-delivery/td-p/249327

Re: my pay monthly phone has been stolen do i still have to pay for it?

jonsie — Mon, 16 Jul 2012 11:05:47 GMT

Good spot! The OP is either very naive or trying to be too clever for their own good.

Re: my pay monthly phone has been stolen do i still have to pay for it?

Anonymous — Mon, 16 Jul 2012 20:31:47 GMT

so if i dont like my phone im now sneaky , go be a detective somewhere else :L

Re: my pay monthly phone has been stolen do i still have to pay for it?

perksie — Mon, 16 Jul 2012 20:38:26 GMT

That isn't what was written, but you do get 14 days to change your mind if you don't like it.

Re: my pay monthly phone has been stolen do i still have to pay for it?

jonsie — Mon, 16 Jul 2012 20:42:27 GMT

You have 3 different posts in 3 threads.

1. You had the phone delivered but don't like it

2. You had the phone stolen

3. How can you get out of your contract without charges?

Don't know what to read into all that.

Re: my pay monthly phone has been stolen do i still have to pay for it?

Anonymous — Tue, 17 Jul 2012 20:28:12 GMT

so wheres this post about me having my phone delivered , my phone was delivered 3-4 months ago and ive been on this website 2-3 days , so haha no , i made a comment i didnt like the phone its my choice if i dont like the phone

Re: my pay monthly phone has been stolen do i still have to pay for it?

Anonymous — Tue, 17 Jul 2012 20:30:28 GMT

@jonsie wrote:
You have 3 different posts in 3 threads.
1. You had the phone delivered but don't like it
2. You had the phone stolen
3. How can you get out of your contract without charges?

Don't know what to read into all that.

also i mentioned in both posts my phone was stolen want the CRN do you ?

Re: my pay monthly phone has been stolen do i still have to pay for it?

perksie — Tue, 17 Jul 2012 20:58:21 GMT

The point here is you're posting different things in different parts of the forum, that may or may not be related.

That it becomes hard to grasp what the problem is.

Re: my pay monthly phone has been stolen do i still have to pay for it?

Bambino — Wed, 18 Jul 2012 09:14:54 GMT

The bottom line is, in answer to your original question in this thread, whatever happened to your phone, whether it was lost, stolen, or you just didn't like it, you are still liable for the contract and have 21 months of it left to pay. Not having the phone doesn't relieve you of that responsibility. If you have reported it stolen, the phone will be blocked and will be of no use to anyone. So unless you replace the phone you will be paying a lot of money and getting nothing for it.