topic disconnection in Pay Monthly

disconnection

MickyD — Sat, 04 Dec 2021 09:40:01 GMT

Good morning, My o2 phone has been disconnected because my monthly bill is outstanding, Unfortunately I have recently suffered a severe mental breakdown and am now unemployed because of my condition, am now receiving psychiatric treatment from Dorothy Patterson hospital in Walsall. Obviously I need my phone to be able to contact my medical team, I would like to explain that the payment should be able 8th December when I receive my Armed Forces invaliding pension.

Re: disconnection

madasaf1sh — Sat, 04 Dec 2021 10:23:14 GMT

@MickyD

You need to speak to speak to payment management on 0800 902 0217 and they should be able to help with this you can contact them using skype from a laptop

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype

Re: disconnection

jonsie — Sat, 04 Dec 2021 13:16:38 GMT

It may be as well to get a payandgo sim until your circumstances improve