Faulty Phone Replacement

ADSRT82 — Tue, 09 Nov 2021 12:12:58 GMT

Hi all.

I've an Oppo Reno 4 Pro 5G for less than a year and have started to experience a number of issues - charging point not keeping charger/headphones in place, loss of VOOC charging and phone not restarting when rebooting. And now the battery seems to drain pretty quickly. Anyway, I need to send the phone off for repair but was wondering if O2 provide a replacement handset whilst the phone is off for repair? I don't particularly trust Oppo to repair quickly as the other support i've received from them to date has been dreadful.

Thanks!

Re: Faulty Phone Replacement

Cleoriff — Tue, 09 Nov 2021 12:15:05 GMT

@ADSRT82

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

topic Re: Faulty Phone Replacement in Pay Monthly

Faulty Phone Replacement

Re: Faulty Phone Replacement