topic O2 Open Log in Issue in Pay Monthly

O2 Open Log in Issue

Bishopclan — Wed, 27 Oct 2021 11:46:19 GMT

I received an email from O2 Open stating they couldn’t clearly read my payslip properly and to upload it again. When I now log in to O2 Open, the page says “Oops, sorry there was a problem”.
I can see from the top of the page I’m logged in, but the web page appears to have an issue. I’ve tried calling O2, but it’s impossible to speak to a real human. Is there an email address I can send my payslip to or a phone number that actually gives me a real person to speak to rather then a prerecorded voice that says “sorry, goodbye?”

Re: O2 Open Log in Issue

madasaf1sh — Wed, 27 Oct 2021 11:59:55 GMT

@Bishopclan

You can call o2 on 202 or contact them via Social media : o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Re: O2 Open Log in Issue

Bishopclan — Wed, 27 Oct 2021 12:15:14 GMT

I have called 202 a number of times but you never get to speak to a human, no matter what you do, it’s so frustrating. Everything appears to be based around using the web or MyO2 app. Worst customer service I’ve ‘never’ been able to speak to, lol