topic Phone locked in Pay Monthly

Phone locked

Sue12 — Sat, 23 Oct 2021 16:45:42 GMT

I went to Greece for 50 days when I landed in uk my phone had been disconnected and I couldn’t make any calls

my monthly bill was £72.00 I ended up paying £120.00 to have it teconnected

i am leaving for Greece again this time for 6 months will it happen again when I return to uk

Re: Phone locked

madasaf1sh — Sat, 23 Oct 2021 16:57:07 GMT

@Sue12

Possibly as you will be charged for roaming, as per the rules and regulation for roaming.

My advice get a local sim card, or you be paying £3.50 per GB plus the call charges and sms charges.

Re: Phone locked

Bambino — Sat, 23 Oct 2021 17:01:48 GMT

@Sue12 You will not be able to use your phone for 6 months. You will be in violation of O2's Fair Use Policy. It's in your Terms & Conditions.

Using our services in our Europe Zone for more than 63 days in any four month period is what we consider to be unfair use. If you do this, we’ll send you a fair usage notification by text. If you continue to use these services after we’ve notified you, we’ll apply surcharges for further usage that we recognise as over usage.

These surcharges are £3.60 per GB for data, 3.3p per minute for calls and 1p per text. The surcharges will appear on your next months bill. We’ll stop applying surcharges to your European Zone usage once the majority of your usage over the previous four months has been in the UK.