topic Re: Do O2 treat trans people like fraudsters? in Pay Monthly

Do O2 treat trans people like fraudsters?

Maxwinchester96 — Fri, 22 Oct 2021 22:02:59 GMT

I’m a transgender woman who legally changed her name back in March 2021. Will I be able to place an order with O2 or will they cancel any I make, freeze my account and treat me like a fraudster? I've had that problem with Sky and don't want to repeat it.

Re: Do O2 treat trans people like fraudsters?

Bambino — Sat, 23 Oct 2021 00:00:47 GMT

@Maxwinchester96 See this link: Changing your name | Account and Billing | Help & Support | O2

Re: Do O2 treat trans people like fraudsters?

MI5 — Sat, 23 Oct 2021 07:18:38 GMT

@Maxwinchester96

As long as your identity checks come back ok, you'll be fine.

Re: Do O2 treat trans people like fraudsters?

Maxwinchester96 — Sat, 23 Oct 2021 13:10:34 GMT

I'll contact them before I place an order to hopefully speed things up. Don't want money taken then being left without my order.