https://community.o2.co.uk/t5/Pay-Monthly/Payment-issues/m-p/1497028#M235359 <P>I’m trying to pay my bill online but it keeps showing an error where the enter cvc number should be. Any ideas why?</P> Sat, 16 Oct 2021 08:09:26 GMT Bunni 2021-10-16T08:09:26Z https://community.o2.co.uk/t5/Pay-Monthly/Payment-issues/m-p/1497028#M235359 <P>I’m trying to pay my bill online but it keeps showing an error where the enter cvc number should be. Any ideas why?</P> Sat, 16 Oct 2021 08:09:26 GMT https://community.o2.co.uk/t5/Pay-Monthly/Payment-issues/m-p/1497028#M235359 Bunni 2021-10-16T08:09:26Z https://community.o2.co.uk/t5/Pay-Monthly/Payment-issues/m-p/1497033#M235360 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3301507">@Bunni</a>&nbsp;</P><P>It may be a system glitch. Best bet is to call O2,</P><P>You need to call customer service.</P><P>Call 202 from your mobile or 0344 809 0202</P><P>If you have no access to a phone then use <SPAN>Skype to call 0800 032 1402</SPAN></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><SPAN>8am is the best time to call</SPAN></P> Sat, 16 Oct 2021 08:16:56 GMT https://community.o2.co.uk/t5/Pay-Monthly/Payment-issues/m-p/1497033#M235360 Cleoriff 2021-10-16T08:16:56Z