https://community.o2.co.uk/t5/Pay-Monthly/Upfront-payment-issue/m-p/1497012#M235355 <P><LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P><P>Hello there <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3064990">@Kurinoodle</a>&nbsp;</P><P>Welcome to the o2 Community forum.&nbsp;</P><P>Contact O2 customer services and explain the situation to them and try to sort it out, read the guides above for assistance.&nbsp;</P><P>Best time to call is early morning 08.00am.&nbsp;</P><P>Best wishes&nbsp;</P> Sat, 16 Oct 2021 06:06:55 GMT TallTrees 2021-10-16T06:06:55Z https://community.o2.co.uk/t5/Pay-Monthly/Upfront-payment-issue/m-p/1497010#M235353 <P>Clicked to pay a upfront payment towards a new phone I ordered. But the upfront payment hasn’t came off and is now charging me more monthly than I expected</P> Sat, 16 Oct 2021 04:48:45 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upfront-payment-issue/m-p/1497010#M235353 Kurinoodle 2021-10-16T04:48:45Z https://community.o2.co.uk/t5/Pay-Monthly/Upfront-payment-issue/m-p/1497012#M235355 <P><LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P><P>Hello there <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3064990">@Kurinoodle</a>&nbsp;</P><P>Welcome to the o2 Community forum.&nbsp;</P><P>Contact O2 customer services and explain the situation to them and try to sort it out, read the guides above for assistance.&nbsp;</P><P>Best time to call is early morning 08.00am.&nbsp;</P><P>Best wishes&nbsp;</P> Sat, 16 Oct 2021 06:06:55 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upfront-payment-issue/m-p/1497012#M235355 TallTrees 2021-10-16T06:06:55Z