https://community.o2.co.uk/t5/Pay-Monthly/Open/m-p/1496254#M235230 <P>I fill in the information for my o2 open discount but I keep getting emails back saying something is wrong/ missing (even though it’s not) I’ve phoned the helpline but they said they can’t help, I’ve emailed but no reply. I want the discount code as I’m eligible&nbsp;</P> Wed, 13 Oct 2021 13:04:25 GMT Rhianj86 2021-10-13T13:04:25Z https://community.o2.co.uk/t5/Pay-Monthly/Open/m-p/1496254#M235230 <P>I fill in the information for my o2 open discount but I keep getting emails back saying something is wrong/ missing (even though it’s not) I’ve phoned the helpline but they said they can’t help, I’ve emailed but no reply. I want the discount code as I’m eligible&nbsp;</P> Wed, 13 Oct 2021 13:04:25 GMT https://community.o2.co.uk/t5/Pay-Monthly/Open/m-p/1496254#M235230 Rhianj86 2021-10-13T13:04:25Z https://community.o2.co.uk/t5/Pay-Monthly/Open/m-p/1496258#M235231 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4645593">@Rhianj86</a>&nbsp;</P><P>Follow guide here carefully <LI-PRODUCT title="Guide: O2 Open &amp;amp; Friends and Family discounts - How to sign up" id="Guide007"></LI-PRODUCT>&nbsp;</P><P>Check also you aren't applying for an ineligible device such as the new iPhone 13 (link to devices in guide) and that you are within 28 days of upgrading or buying your contract.</P><P>If everything is good, call O2 again until you get someone willing to help <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Wed, 13 Oct 2021 13:13:47 GMT https://community.o2.co.uk/t5/Pay-Monthly/Open/m-p/1496258#M235231 MI5 2021-10-13T13:13:47Z