https://community.o2.co.uk/t5/Pay-Monthly/International-bolt-on/m-p/1494089#M234800 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1763847">@JezMiles</a>&nbsp;</P><P>The international bolt on only applies to calling from the uk.</P><P>You will have a bar on your account that prevents calls when roaming.</P><P>You need to contact O2.<BR />All numbers are in this guide including Skype details <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Tue, 05 Oct 2021 12:25:05 GMT MI5 2021-10-05T12:25:05Z https://community.o2.co.uk/t5/Pay-Monthly/International-bolt-on/m-p/1494073#M234796 <P>Hi. I’m in the Caribbean and have added the international bolt-on but whenever I try and call the uk it won’t connect despite having the correct dialling codes. So very very frustrating and impossible to contact o2 who only seem to want to live chat if I want to upgrade!!!!</P><P>just constant unable to connect your call message</P> Tue, 05 Oct 2021 11:49:33 GMT https://community.o2.co.uk/t5/Pay-Monthly/International-bolt-on/m-p/1494073#M234796 JezMiles 2021-10-05T11:49:33Z https://community.o2.co.uk/t5/Pay-Monthly/International-bolt-on/m-p/1494089#M234800 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1763847">@JezMiles</a>&nbsp;</P><P>The international bolt on only applies to calling from the uk.</P><P>You will have a bar on your account that prevents calls when roaming.</P><P>You need to contact O2.<BR />All numbers are in this guide including Skype details <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Tue, 05 Oct 2021 12:25:05 GMT https://community.o2.co.uk/t5/Pay-Monthly/International-bolt-on/m-p/1494089#M234800 MI5 2021-10-05T12:25:05Z