https://community.o2.co.uk/t5/Pay-Monthly/Change-address/m-p/1491529#M234295 <P>I have been trying to change my address. I have moved to a new build property and the 02 system will not recognise my new address. The chat option is always busy and I can get through on the phone. Any help welcomed&nbsp;</P> Mon, 27 Sep 2021 09:47:57 GMT Evelyn 2021-09-27T09:47:57Z https://community.o2.co.uk/t5/Pay-Monthly/Change-address/m-p/1491529#M234295 <P>I have been trying to change my address. I have moved to a new build property and the 02 system will not recognise my new address. The chat option is always busy and I can get through on the phone. Any help welcomed&nbsp;</P> Mon, 27 Sep 2021 09:47:57 GMT https://community.o2.co.uk/t5/Pay-Monthly/Change-address/m-p/1491529#M234295 Evelyn 2021-09-27T09:47:57Z https://community.o2.co.uk/t5/Pay-Monthly/Change-address/m-p/1491558#M234304 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4258690">@Evelyn</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Mon, 27 Sep 2021 10:51:39 GMT https://community.o2.co.uk/t5/Pay-Monthly/Change-address/m-p/1491558#M234304 MI5 2021-09-27T10:51:39Z