https://community.o2.co.uk/t5/Pay-Monthly/Billing/m-p/1491387#M234259 <P>I got a new phone from mobile phones direct and it comes with an o2 contract. I've selected to keep my number and didn't receive another similar card so I assumed I'm supposed to use my old pay as you go sim card. I got a bill via email for my contract,&nbsp; but when I try to go into the app to look at the bill and pay it ,it shows that I'm still on pay as you go. I also didn't get the data or minutes and text from the contract. How do I use my contracted data and pay my bill please ?</P> Sun, 26 Sep 2021 15:55:05 GMT Martyna 2021-09-26T15:55:05Z https://community.o2.co.uk/t5/Pay-Monthly/Billing/m-p/1491387#M234259 <P>I got a new phone from mobile phones direct and it comes with an o2 contract. I've selected to keep my number and didn't receive another similar card so I assumed I'm supposed to use my old pay as you go sim card. I got a bill via email for my contract,&nbsp; but when I try to go into the app to look at the bill and pay it ,it shows that I'm still on pay as you go. I also didn't get the data or minutes and text from the contract. How do I use my contracted data and pay my bill please ?</P> Sun, 26 Sep 2021 15:55:05 GMT https://community.o2.co.uk/t5/Pay-Monthly/Billing/m-p/1491387#M234259 Martyna 2021-09-26T15:55:05Z https://community.o2.co.uk/t5/Pay-Monthly/Billing/m-p/1491391#M234261 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4622678">@Martyna</a>&nbsp;</P><P>&nbsp;</P><P>I would speak to Mobile Phones Direct, as if you have started a new contract and wanted to move your number across you should have had a sim card delivered with the phone.&nbsp;<BR /><BR />So in the first instance speak to them.</P> Sun, 26 Sep 2021 16:02:21 GMT https://community.o2.co.uk/t5/Pay-Monthly/Billing/m-p/1491391#M234261 madasaf1sh 2021-09-26T16:02:21Z