topic Re: Over charges in Pay Monthly

Over charges

Aj9000 — Thu, 02 Sep 2021 09:44:01 GMT

If my tariff is £20 a month why am I being charged £35?

Re: Over charges

gmarkj — Thu, 02 Sep 2021 09:54:31 GMT

It could be a number of things - have you used charge to mobile, have you just taken out a new contract (and so have 1 whole month and 1 part month to pay for), have you subscribed (or been conned by) premium SMS messages?

Check your bill @Aj9000 or call customer services to find out what the charges are for.

Re: Over charges

jonsie — Thu, 02 Sep 2021 12:59:21 GMT

Check this link too

Re: Over charges

Andy7856 — Fri, 03 Sep 2021 16:49:29 GMT

Why not look at your bill online, see what the extra £10 is for. Could it be a loyalty discount has now expired?