Cancel recent order

William139383 — Mon, 30 Aug 2021 16:44:45 GMT

Hi,

I recently upgraded my contract but selected the wrong duration as I wanted a 18 month contract but when I selected my phone the contract changed to 36 months and I did not realise.

please can you cancel my order as soon as possible?

Re: Cancel recent order

jonsie — Mon, 30 Aug 2021 16:50:58 GMT

You need to call customer service.

Call 202 from your mobile or use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

topic Re: Cancel recent order in Pay Monthly

Cancel recent order

Re: Cancel recent order