Snapped SIM card

Leann — Tue, 24 Aug 2021 19:22:06 GMT

I've dropped my phone and my SIM card has come out and I carnt find it so how do I block it and carnt get anything sent to it so need a new one send out

Re: Snapped SIM card

MI5 — Tue, 24 Aug 2021 19:24:49 GMT

@Leann

How to here

You'll need to call customer service.
Numbers here
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

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Snapped SIM card

Re: Snapped SIM card