topic Re: Lost sim in Pay Monthly

Lost sim

Daliadalia1989 — Sat, 19 Jun 2021 13:38:37 GMT

I have lost my sim and I had changed my address and I’m abroad can u please send me new sim to my new address
xxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Lost sim

Bambino — Sat, 19 Jun 2021 05:30:51 GMT

@Daliadalia1989 This is not O2. This is a customer community. It is a public forum. Please remove your address. Go to Options in the right hand corner of your post, then the drop down Edit Reply.

A new sim will only be sent to the registered address, so first, change your address here: Changing address in My O2 | Help & Support | Account and billing | O2

Then, report your sim as lost asap: Lost or Stolen O2 Device

If you have no phone to call, you can try calling customer service using Skype on 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

Re: Lost sim

Fola — Wed, 18 Aug 2021 11:02:19 GMT

Please send me lost sim replacement to my address please.

Re: Lost sim

Fola — Wed, 18 Aug 2021 11:05:21 GMT

Yes please.

Re: Lost sim

Cleoriff — Wed, 18 Aug 2021 11:35:44 GMT

@Fola

This isn't O2, it's a community forum. You need to report your sim lost via this route