topic Re: iMessage not working in Pay Monthly

iMessage not working

RobK — Fri, 06 Aug 2021 10:49:06 GMT

Since moving from ID to o2 none of my TXT msgs go as iMessage instead they go as a Green SMS, the phone is connected to Wifi and data.
I have turned off the option to send as SMS but it still sends anyway...
iPhone 12 pro.
Any ideas?

Re: iMessage not working

madasaf1sh — Fri, 06 Aug 2021 10:53:58 GMT

@RobK

Some help here from Apple Support:

Also ensure your number is reregistered with Apple as well in imessage

https://support.apple.com/en-gb/HT204065#:~:text=There%20can%20be%20several%20reasons,to%20Settings%20%3E%20Messages%20%3E%20iMessage

This walks through all the imessage settings and setup.

Re: iMessage not working

RobK — Fri, 06 Aug 2021 11:00:18 GMT

ah thanks, yea my phone wasn't set to send and rec from my number, only email addresses, now working.