https://community.o2.co.uk/t5/Pay-Monthly/Help-please-Sim-card-problems/m-p/1474415#M231910 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2956004">@Susie12</a>&nbsp;</P><P>Put the old sim in the new phone or do a sim swap from the old sim to activate the new one <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Fri, 30 Jul 2021 20:44:10 GMT MI5 2021-07-30T20:44:10Z https://community.o2.co.uk/t5/Pay-Monthly/Help-please-Sim-card-problems/m-p/1474404#M231909 <P>Help please.</P><P>&nbsp;</P><P>I received my new phone (iphone 12) and got a new sim card with it.&nbsp;&nbsp;</P><P>Unfortunately the old phone (and old sim card) was used to make a couple of calls.&nbsp; Now my new phone with new sim card won't work.&nbsp; what do I do please?</P><P>&nbsp;</P><P>Thanks</P><P>Susie&nbsp;</P> Fri, 30 Jul 2021 19:59:08 GMT https://community.o2.co.uk/t5/Pay-Monthly/Help-please-Sim-card-problems/m-p/1474404#M231909 Susie12 2021-07-30T19:59:08Z https://community.o2.co.uk/t5/Pay-Monthly/Help-please-Sim-card-problems/m-p/1474415#M231910 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2956004">@Susie12</a>&nbsp;</P><P>Put the old sim in the new phone or do a sim swap from the old sim to activate the new one <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Fri, 30 Jul 2021 20:44:10 GMT https://community.o2.co.uk/t5/Pay-Monthly/Help-please-Sim-card-problems/m-p/1474415#M231910 MI5 2021-07-30T20:44:10Z