topic Re: Galaxy Book in Pay Monthly

Galaxy Book

nova — Fri, 23 Jul 2021 17:06:46 GMT

Hi hope someone can help me, I recently got the Galaxy book and I get 100 texts with it a month but it wont let me send texts just receive them does anyone know how to fix this?

Re: Galaxy Book

MI5 — Fri, 23 Jul 2021 17:48:32 GMT

@nova

Check your message centre number

Re: Galaxy Book

Martin-O2 — Tue, 27 Jul 2021 13:08:33 GMT

Hey @nova did you still need some help with this or are things sorted now?

Re: Galaxy Book

nova — Tue, 27 Jul 2021 16:01:00 GMT

Hi there,

Im still needing help, I can get texts but the Galaxy book wont let me reply says its a read only message. My plan is that I get 100 texts so I dont understand why its not letting me.

Re: Galaxy Book

MI5 — Tue, 27 Jul 2021 16:50:01 GMT

@nova

Have you got the Samsung messaging app installed?

https://www.microsoft.com/en-us/p/samsung-messaging/9mxtcw3001tv?atc=true&ranMID=24542&ranEAID=kXQk6*ivFEQ&ranSiteID=kXQk6.ivFEQ-l43KhvFTtIIeWgC9FYwNVA&epi=kXQk6.ivFEQ-l43KhvFTtIIeWgC9FYwNVA&irgwc=1&OCID=AID2200057_aff_7593_1243925&tduid=%28ir__pavztjqnakkfq2todwpyx3hn022xrxu30pj01dwo00%29%287593%29%281243925%29%28kXQk6.ivFEQ-l43KhvFTtIIeWgC9FYwNVA%29%28%29&irclickid=_pavztjqnakkfq2todwpyx3hn022xrxu30pj01dwo00&activetab=pivot:regionofsystemrequirementstab

Re: Galaxy Book

nova — Tue, 27 Jul 2021 17:13:19 GMT

no it wont let me install it.

Re: Galaxy Book

MI5 — Tue, 27 Jul 2021 19:29:46 GMT

That's probably why it's not working for you then as that app is needed for texts.

Re: Galaxy Book

nova — Tue, 27 Jul 2021 20:08:53 GMT

I can send texts when I link my phone which is on a different contract it works fine with the phone app which is provided on the laptop. The sim card I got with the laptop that goes in the laptop im suppose to be able to send texts from that as they gave me 100 texts and data but for some reason I can just get texts from that but not reply. I'll call o2 tomorrow. Thanks for trying to help me

Re: Galaxy Book

MI5 — Tue, 27 Jul 2021 20:26:54 GMT

Yes, all data tariffs get 100 texts per month.
You need to figure out why you can install the Samsung messaging app.

Re: Galaxy Book

MI5 — Tue, 27 Jul 2021 20:31:27 GMT

https://www.xda-developers.com/samsung-messaging-app-windows-10/

Re: Galaxy Book

CornishKate555 — Thu, 16 Sep 2021 14:55:42 GMT

@nova did you ever resolve this? As I am having the same issue. Samsung tell me texts can be sent, but I just cant work it out!