topic Re: Majorca in Pay Monthly

Majorca

ChazT — Fri, 16 Jul 2021 10:12:06 GMT

I’m due to travel to Majorca and I can’t see if Majorca is included in the European zone and so I can use my phone as if I’m in the U.K. Majorca is in the EU yet an o2 advisor has confused me and advised it’s not part of the Europe zone inclusivity. Can someone please clarify if my usage will be free or if I will be charged?
Many thanks in advance

Re: Majorca

madasaf1sh — Fri, 16 Jul 2021 10:14:39 GMT

@ChazT

Majorca (Mallorca) is part of Spain so is included in your roaming allowances.

Re: Majorca

ChazT — Fri, 16 Jul 2021 10:17:42 GMT

Thank you that’s really helpful, I thought it was but the o2 advisor told me it was not included. Thanks for your help.

Re: Majorca

Cleoriff — Fri, 16 Jul 2021 11:15:19 GMT

@ChazT

Some of the advisors need a leason on Geography

Re: Majorca

MI5 — Fri, 16 Jul 2021 11:29:12 GMT

@Cleoriff wrote:
@ChazT
Some of the advisors need a leason on Geography

and they all need better training!

Re: Majorca

gmarkj — Fri, 16 Jul 2021 11:49:16 GMT

@MI5 wrote:

@Cleoriff wrote:

@ChazT

Some of the advisors need a leason on Geography

and they all need better training!

"You've called to add what to your account? An 'iData' bolt on? Never heard of it"...

Re: Majorca

Cleoriff — Fri, 16 Jul 2021 12:18:09 GMT

@gmarkj wrote:
@MI5 wrote:
@Cleoriff wrote:
@ChazT
Some of the advisors need a lesson on Geography
and they all need better training!
"You've called to add what to your account? An 'iData' bolt on? Never heard of it"...

All true We could write a book. Best of all...' Not sure about that, you need to ask on the community'

Re: Majorca

madasaf1sh — Fri, 16 Jul 2021 13:47:22 GMT

Dont get me started on this.

I once went into a Thomas Cooks, and asked to book a break in Hong Kong (I had vouchers from work) and the "consultant" didn't know where Hong Kong was 😞

Re: Majorca

MI5 — Fri, 16 Jul 2021 13:48:40 GMT

I can't imagine O2 CS do either