topic Re: switch to%20a%20new%20tariff%20via%20moneysupermarket%20want%20to%20keep%20number in Pay Monthly

Keep number when switching to a new tariff via moneysupermarket?

annie101 — Tue, 06 Jul 2021 11:17:49 GMT

I want to swap my iphone 8 to an 11 (just for the bigger screen) Spoke to 02 and the tariff would be £32 but on a comparson website I can get it for £27 with 02. Question: will 02 switch my current number to the new tariff? I know its easy to switch and get a PAC code whern changing providers but I've never tried it by just changing tariffs using a third party (moneysupermarket). I really don't want to change my number.

Re: switch to%20a%20new%20tariff%20via%20moneysupermarket%20want%20to%20keep%20number

Cleoriff — Tue, 06 Jul 2021 11:23:59 GMT

Hi @annie101

Yes you can keep your number.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Or call O2 when you have your new phone and aask them to migrate your number across

Re: switch to%20a%20new%20tariff%20via%20moneysupermarket%20want%20to%20keep%20number

annie101 — Tue, 06 Jul 2021 11:29:41 GMT

That's brilliant! Thank you for the speedy reply and the link

Re: switch to%20a%20new%20tariff%20via%20moneysupermarket%20want%20to%20keep%20number

Cleoriff — Tue, 06 Jul 2021 11:57:51 GMT

You're most welcome @annie101