https://community.o2.co.uk/t5/Pay-Monthly/Ordered-wrong-phone-colour/m-p/1467003#M230370 <P>Unfortunately not</P><P>You need to call customer service.</P><P>Call 202 from your mobile or use <STRONG>Skype to call 0800 032 1402</STRONG></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><STRONG>8am is the best time to call+</STRONG></P> Tue, 22 Jun 2021 20:16:40 GMT jonsie 2021-06-22T20:16:40Z https://community.o2.co.uk/t5/Pay-Monthly/Ordered-wrong-phone-colour/m-p/1467001#M230368 Hello, I have ordered a phone today I was told on the phone it was graphite I have accepted the contract and it’s actually blue.. I can’t get hold of anyone to cancel and change it at this time is there any way to do this without speaking to an advisor?<BR /><BR />Thanks. Tue, 22 Jun 2021 19:57:27 GMT https://community.o2.co.uk/t5/Pay-Monthly/Ordered-wrong-phone-colour/m-p/1467001#M230368 Snooz3r 2021-06-22T19:57:27Z https://community.o2.co.uk/t5/Pay-Monthly/Ordered-wrong-phone-colour/m-p/1467003#M230370 <P>Unfortunately not</P><P>You need to call customer service.</P><P>Call 202 from your mobile or use <STRONG>Skype to call 0800 032 1402</STRONG></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><STRONG>8am is the best time to call+</STRONG></P> Tue, 22 Jun 2021 20:16:40 GMT https://community.o2.co.uk/t5/Pay-Monthly/Ordered-wrong-phone-colour/m-p/1467003#M230370 jonsie 2021-06-22T20:16:40Z