topic Re: how can i pay my bill when my phone has been cut off in Pay Monthly

how can i pay my bill when my phone has been cut off

Anonymous — Thu, 13 Nov 2014 12:23:40 GMT

can somome call me my name is jayde wilson please help i have tried 202?

Re: how can i pay my bill when my phone has been cut off

Anonymous — Thu, 13 Nov 2014 12:28:13 GMT

http://www.o2.co.uk/myo2

Free from landline

0800 977 7337

Re: how can i pay my bill when my phone has been cut off

Anonymous — Thu, 13 Nov 2014 12:27:44 GMT

This is a customer to customer forum, try live chat?

Re: how can i pay my bill when my phone has been cut off

Anonymous — Thu, 13 Nov 2014 12:31:44 GMT

Hi

O2 PAY BILL Alt WAYS.

If your My02 is not working or for some reason a direct debit has failed these are the alternatives to pay your 02 Bill.

How do I pay my bill?
1. Click Here and sign in to My O2

Click 'Pay Your Bill' under the 'My bill summary' section
Follow the easy step by step instructions

You can also pay using our automated payment line.

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3.

Please Note: Important.

If you normally pay your Monthly 02 Bill by Direct Debit, this may still be requested from your bank, if you make a payment within 48 hours of its due date.

Re: how can i pay my bill when my phone has been cut off

Hollyc — Sat, 04 Apr 2020 14:36:32 GMT

My phones been switched off how can I speak to someone in 02

Re: how can i pay my bill when my phone has been cut off

MI5 — Sat, 04 Apr 2020 14:38:15 GMT

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/m-p/1317461#M38608

Re: how can i pay my bill when my phone has been cut off

liz4 — Thu, 16 Apr 2020 21:19:37 GMT

how can i get my fone bk on whn i cant get into my 02 app and cant ring people i am soon changing to a diff phone as i cant cope with 02 no more no help at all

Re: how can i pay my bill when my phone has been cut off

Griff89 — Thu, 20 May 2021 14:30:50 GMT

I cannot get through to anyone at o2 to pay my final balance on my phone - can someone please advise?
All the numbers I have called eventually tell me to go online and pay and then the phone goes dead. I can’t get onto my account anymore as I’ve closed my account with o2

Re: how can i pay my bill when my phone has been cut off

MI5 — Thu, 20 May 2021 15:08:24 GMT

@Griff89

You need to contact O2.
All numbers are in this guide
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.