topic Re: Data usage in Pay Monthly

Data usage

Ebony1 — Fri, 14 May 2021 09:14:00 GMT

Hi,if I use all my 4g data will it automatically charge me more and let me go over it or will I have to buy bolt ons?

Re: Data usage

Cleoriff — Fri, 14 May 2021 09:19:29 GMT

Hi @Ebony1

It will stop when used up and you will need to buy a bolt on.

https://www.o2.co.uk/shop/tariffs/bolt-ons

Re: Data usage

Projectionist — Fri, 14 May 2021 09:28:14 GMT

Understanding data | Account and billing | Help & Support | O2

You get a notification/warning at 80% and another at 100% -then you need a bolt-on or alternatively an upgrade to a tariff with more data to get back online.

Thankfully, they don't just keep charging you without telling you ....

Re: Data usage

Ebony1 — Fri, 14 May 2021 09:30:13 GMT

Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .

Re: Data usage

Projectionist — Fri, 14 May 2021 09:32:14 GMT

Oh, and welcome to the board BTW

Re: Data usage

MI5 — Fri, 14 May 2021 09:33:04 GMT

@Ebony1 wrote:
Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .

@Ebony1

Unfortunately yes.

If you use more data regularly you need to move to a different tariff.

This can be done in your MyO2 http://www.o2.co.uk/myo2

Re: Data usage

Ebony1 — Fri, 14 May 2021 09:43:31 GMT

If I change my tariff will I have to pay for it then or do I wait till my next bill is due

Re: Data usage

MI5 — Fri, 14 May 2021 10:09:38 GMT

@Ebony1

It will change from your next billing date which will include a pro rata charge for the new tariff.

Re: Data usage

Ebony1 — Fri, 14 May 2021 10:57:47 GMT

So If I have 5gb left?and I change my tariff to unlimited I won’t get unlimted data till my next bill is due so 1st June?

Re: Data usage

MI5 — Fri, 14 May 2021 11:02:41 GMT

@Ebony1

That is correct if you change tariff.

If you are eligible and you upgrade, it will start within 24 hours.