topic Re: Keep old number in Pay Monthly

Keep old number

Dami — Mon, 03 May 2021 14:25:20 GMT

How to bring my old number to O2

Re: Keep old number

MI5 — Mon, 03 May 2021 14:34:01 GMT

@Dami

See help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Re: Keep old number

Martin-O2 — Wed, 05 May 2021 16:58:14 GMT

You should be fine if you follow the above advice @Dami but if you need any further help then let us know.

Re: Keep old number

Hayley80 — Thu, 06 May 2021 22:20:03 GMT

I received my pay monthly sim which my son will be using . We filled in the keep my number form ( he is currently on payg o2) we completed the form over 24 hrs ago and his mobile still has signal with his old sim . How long should I wait before contacting o2 please

Re: Keep old number

MI5 — Thu, 06 May 2021 22:47:16 GMT

@Hayley80

Unless you have been given a change date, you need to chase it up with customer service.