topic Does Direct Debit end automatically after cancelling contract? in Pay Monthly

Does Direct Debit end automatically after cancelling contract?

BrandNewIain — Mon, 19 Apr 2021 15:23:14 GMT

So I called O2 last week to cancel my contract and they said everything was sorted and MyO2 now shows up as me having no services with them anymore which is great

Today I got charged though, and would like to know if that's normal or if I need to then go and cancel the direct debit myself? I sort of assume that's supposed to happen while the contract is being cancelled and I don't want to get charged again next month

Re: Does Direct Debit end automatically after cancelling contract?

Tatiana — Mon, 19 Apr 2021 15:27:39 GMT

Hi i need a cancelled my contrat because is finish next month

Re: Does Direct Debit end automatically after cancelling contract?

MI5 — Mon, 19 Apr 2021 15:34:02 GMT

@BrandNewIain

That will be your final bill.

No need to cancel the DD yet as you need to ensure the final bill is paid.

It won't be called for again by O2 once the contract has ended.

Re: Does Direct Debit end automatically after cancelling contract?

BrandNewIain — Mon, 19 Apr 2021 15:42:58 GMT

@MI5

Thanks for the response, so just to confirm payments will just stop automatically without me needing to do anything else?

I'm mostly just paranoid because I had trouble getting the contract ended

Re: Does Direct Debit end automatically after cancelling contract?

MI5 — Mon, 19 Apr 2021 20:54:31 GMT

@BrandNewIain wrote:
@MI5

Thanks for the response, so just to confirm payments will just stop automatically without me needing to do anything else?

Yes, that's correct @BrandNewIain