https://community.o2.co.uk/t5/Pay-Monthly/Extra-Charges/m-p/1453207#M227722 How can I cancel the £15 insurance monthly payment from my airtime bill? Fri, 09 Apr 2021 14:48:22 GMT Megan211 2021-04-09T14:48:22Z https://community.o2.co.uk/t5/Pay-Monthly/Extra-Charges/m-p/1453207#M227722 How can I cancel the £15 insurance monthly payment from my airtime bill? Fri, 09 Apr 2021 14:48:22 GMT https://community.o2.co.uk/t5/Pay-Monthly/Extra-Charges/m-p/1453207#M227722 Megan211 2021-04-09T14:48:22Z https://community.o2.co.uk/t5/Pay-Monthly/Extra-Charges/m-p/1453215#M227723 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3488953">@Megan211</a>&nbsp;</P><P>You'll need to call customer service and give 1 months notice.<BR />Numbers here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.<BR />8.00am is the best time to call if you can.</P> Fri, 09 Apr 2021 15:32:37 GMT https://community.o2.co.uk/t5/Pay-Monthly/Extra-Charges/m-p/1453215#M227723 MI5 2021-04-09T15:32:37Z