topic how do i allow premium text numbers in Pay Monthly

how do i allow premium text numbers

mars1974 — Wed, 24 Mar 2021 13:24:21 GMT

i cant send texts to premium numbers - why and how do i unlock it

Re: how do i allow premium text numbers

MI5 — Wed, 24 Mar 2021 13:27:15 GMT

@mars1974

You need to contact O2.
All numbers are in this guide
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

Re: how do i allow premium text numbers

mars1974 — Wed, 24 Mar 2021 13:28:14 GMT

Thank you Its odd it allows it sometimes but not others!