https://community.o2.co.uk/t5/Pay-Monthly/Insurance-claim/m-p/1445655#M225962 I have been paying for damage cover insurance (unknowingly) and have a smashed screen (front &amp; back) how do I get this fixed on my insurance ? I can’t find a link, email, phone number or anything to contact so I can get my phone fixed - any help would be fab !! Sat, 06 Mar 2021 02:39:00 GMT Dolly-rocker12 2021-03-06T02:39:00Z https://community.o2.co.uk/t5/Pay-Monthly/Insurance-claim/m-p/1445655#M225962 I have been paying for damage cover insurance (unknowingly) and have a smashed screen (front &amp; back) how do I get this fixed on my insurance ? I can’t find a link, email, phone number or anything to contact so I can get my phone fixed - any help would be fab !! Sat, 06 Mar 2021 02:39:00 GMT https://community.o2.co.uk/t5/Pay-Monthly/Insurance-claim/m-p/1445655#M225962 Dolly-rocker12 2021-03-06T02:39:00Z https://community.o2.co.uk/t5/Pay-Monthly/Insurance-claim/m-p/1445661#M225964 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4387554">@Dolly-rocker12</a>&nbsp;You need to speak to customer service to file a claim: <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P>Use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.</P><P>&nbsp;</P> Sat, 06 Mar 2021 05:48:27 GMT https://community.o2.co.uk/t5/Pay-Monthly/Insurance-claim/m-p/1445661#M225964 Bambino 2021-03-06T05:48:27Z