https://community.o2.co.uk/t5/Pay-Monthly/Replacement-Sim/m-p/1442557#M225263 <P>My sim appears to be damaged and no longer working. How am I supposed to contact o2 to order a replacement if I can't call them as the support pages suggest I do?</P> Mon, 22 Feb 2021 09:14:41 GMT Will92 2021-02-22T09:14:41Z https://community.o2.co.uk/t5/Pay-Monthly/Replacement-Sim/m-p/1442557#M225263 <P>My sim appears to be damaged and no longer working. How am I supposed to contact o2 to order a replacement if I can't call them as the support pages suggest I do?</P> Mon, 22 Feb 2021 09:14:41 GMT https://community.o2.co.uk/t5/Pay-Monthly/Replacement-Sim/m-p/1442557#M225263 Will92 2021-02-22T09:14:41Z https://community.o2.co.uk/t5/Pay-Monthly/Replacement-Sim/m-p/1442559#M225264 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2401168">@Will92</a>&nbsp;</P><P>You can use Skype to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Mon, 22 Feb 2021 09:19:18 GMT https://community.o2.co.uk/t5/Pay-Monthly/Replacement-Sim/m-p/1442559#M225264 MI5 2021-02-22T09:19:18Z