topic Re: Data Usage in Pay Monthly

Data Usage

Uel — Sat, 20 Feb 2021 17:26:47 GMT

For the first time ever, my phone warned me that I'd used up 80% of my data usage - I usually only use about 10%, and for this monthly I have mainly been at home and using wifi. I have looked up the data usage and the top user is com.motorola.ccc, that app accounts for 99% of the 80% of data I've used. Does anyone know what this app is? It's all been used as 'background'. The only thing I've done outside of wifi is download a new app (but I would have thought that would show under Google Play Store).

Re: Data Usage

Bambino — Sat, 20 Feb 2021 17:39:54 GMT

@Uel See if this helps you: Motorola Notifications App - moto g5 plus - Motorola Support - US

Re: Data Usage

MI5 — Sat, 20 Feb 2021 18:09:12 GMT

@Uel

If you turn off your mobile data when connected to wifi, it will prevent your phone from using your mobile data at all.

Re: Data Usage

madasaf1sh — Sat, 20 Feb 2021 18:48:49 GMT

@Uel

com.motorola.ccc is used for OTA (over the air) updates to your device, this deals with both OS and Security Updates, so at one point your device has updated and the wifi has dropped.

It cant be stopped or removed.

Re: Data Usage

Uel — Sat, 20 Feb 2021 22:09:07 GMT

Many thanks

I didn't think this would happen as my Auto update apps setting in Google Play is set to Update only over wi-fi.....is there another setting for general OS/security updates? Or as another post says, do I need to turn off mobile data when I'm on wi-fi (I can see me forgetting to turn it back on again and off again!)

Re: Data Usage

Uel — Sat, 20 Feb 2021 22:10:30 GMT

Thanks for the reply, I'm in the UK so not applicable, but you were not to know...

Re: Data Usage

MI5 — Sat, 20 Feb 2021 22:17:22 GMT

@Uel

I suspect system updates would also have a switch for wifi / data so check that, but you can quickly turn off / on mobile data from the notification bar.