topic Re: Caller I.D displaying Russia area code +7 in Pay Monthly

Caller I.D displaying Russia area code +7

DGill — Sat, 06 Feb 2021 12:43:34 GMT

So I’ve had this issue for the past few months and now it is getting more common everyday. I have a IPhone 7 with a 02 contract SIM card.

When people call my number from their mobile number or landline the caller I.D will display +7 followed by their actual digits of the number they are calling from. This makes it seem they are calling from Russia. So it happens now and again more than usual now. When they send me a normal sms message their number comes up fine. So this will happen with stores contact and none stores contacts. My regional settings are set to United Kingdom. And I have tried turning phone on and off and removing SIM card.

It is very frustrating as it doesn’t display the contact name so I don’t know who’s ringing.

Re: Caller I.D displaying Russia area code +7

Cleoriff — Sat, 06 Feb 2021 12:46:57 GMT

@DGill

I'll ask our account advisors if they can help with this.

@O2Georgina @O2Ellie are you able to help @DGill ?

Re: Caller I.D displaying Russia area code +7

O2Georgina — Sat, 06 Feb 2021 12:49:13 GMT

@Cleoriff Thanks for the tag.

@DGill I will send you a private message now so we can look in to this for you

Re: Caller I.D displaying Russia area code +7

Cleoriff — Sat, 06 Feb 2021 13:12:15 GMT

Thanks @O2Georgina

Re: Caller I.D displaying Russia area code +7

O2Georgina — Sat, 06 Feb 2021 13:13:25 GMT

@Cleoriff

You're welcome

Re: Caller I.D displaying Russia area code +7

Jamie007 — Tue, 08 Jun 2021 16:07:52 GMT

I’ve got the same problem been happening for last 3 months