topic O2 to O2 number transfer in Pay Monthly

O2 to O2 number transfer

Del70 — Mon, 18 Jan 2021 13:09:07 GMT

I have recently pre-ordered the new S21 with an O2 contract via Samsung's "trusted supplier". On the supplier's application form they state that I wouldn't be able to transfer my current O2 number (of 20 years) to the new contract. On enquiring with them about it they stated I would have to move my number to new network so I could then move it back to O2. Is this correct?

Re: O2 to O2 number transfer

MI5 — Mon, 18 Jan 2021 13:20:56 GMT

@Del70

No that's incorrect.

You just call O2 and they will migrate your number to the new contract.

Re: O2 to O2 number transfer

Del70 — Mon, 18 Jan 2021 13:41:36 GMT

That's what I've done plenty of times in the past when renewing contracts. Just thought it was an odd thing to claim.

Re: O2 to O2 number transfer

MI5 — Mon, 18 Jan 2021 13:53:58 GMT

Some networks don't allow it @Del70

but O2 does.