https://community.o2.co.uk/t5/Pay-Monthly/Deposit-Refund/m-p/1428174#M221490 So I've kept up my payments and was meant to receive my deposit back today. However a payment has gone out but no deposit refunded? Any help would be appreciated! Fri, 08 Jan 2021 16:40:16 GMT AL484 2021-01-08T16:40:16Z https://community.o2.co.uk/t5/Pay-Monthly/Deposit-Refund/m-p/1428174#M221490 So I've kept up my payments and was meant to receive my deposit back today. However a payment has gone out but no deposit refunded? Any help would be appreciated! Fri, 08 Jan 2021 16:40:16 GMT https://community.o2.co.uk/t5/Pay-Monthly/Deposit-Refund/m-p/1428174#M221490 AL484 2021-01-08T16:40:16Z https://community.o2.co.uk/t5/Pay-Monthly/Deposit-Refund/m-p/1428193#M221494 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4332101">@AL484</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Fri, 08 Jan 2021 17:16:19 GMT https://community.o2.co.uk/t5/Pay-Monthly/Deposit-Refund/m-p/1428193#M221494 MI5 2021-01-08T17:16:19Z