https://community.o2.co.uk/t5/Pay-Monthly/sim-not-available/m-p/1428168#M221487 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4329362">@hariharaprasad</a>&nbsp;Is this a completely new contract with a new number or do you already have an O2 sim? If it's the latter, just put your sim in your new phone. If you are in a 5G area and need a 5G sim you will have to speak to customer service.</P><P>Numbers are here: <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Fri, 08 Jan 2021 16:16:09 GMT Bambino 2021-01-08T16:16:09Z https://community.o2.co.uk/t5/Pay-Monthly/sim-not-available/m-p/1428147#M221481 hii<BR />i have taken new contract for samsung z fold 2,the mobile is super but i didn't get sim and my plan is activated.there is no help from customercare Fri, 08 Jan 2021 15:11:57 GMT https://community.o2.co.uk/t5/Pay-Monthly/sim-not-available/m-p/1428147#M221481 hariharaprasad 2021-01-08T15:11:57Z https://community.o2.co.uk/t5/Pay-Monthly/sim-not-available/m-p/1428168#M221487 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4329362">@hariharaprasad</a>&nbsp;Is this a completely new contract with a new number or do you already have an O2 sim? If it's the latter, just put your sim in your new phone. If you are in a 5G area and need a 5G sim you will have to speak to customer service.</P><P>Numbers are here: <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Fri, 08 Jan 2021 16:16:09 GMT https://community.o2.co.uk/t5/Pay-Monthly/sim-not-available/m-p/1428168#M221487 Bambino 2021-01-08T16:16:09Z