topic Hello in Pay Monthly

Hello

Kamila4 — Mon, 04 Jan 2021 18:54:25 GMT

I don't understand the bill

Re: Hello

MI5 — Mon, 04 Jan 2021 19:00:07 GMT

We can try to help if you explain the issue, or You'll need to call customer service.
Numbers here
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

Re: Hello

Cleoriff — Mon, 04 Jan 2021 19:01:19 GMT

@Kamila4

This might help

Re: Hello

Bambino — Mon, 04 Jan 2021 21:37:51 GMT

@Kamila4 If you're on a Refresh contract, this should help you: How does O2 Refresh work?