topic Re: My bill in Pay Monthly https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426259#M221002 Aww thank you so much for the help! Sun, 03 Jan 2021 18:56:56 GMT Stacey18 2021-01-03T18:56:56Z My bill https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426249#M220995 I have o2 refresh. So my bills are split in 2. Airtime and device but the only payment coming from my bank is the device amount of £13. It says I pay the airtime amount by cheque when I do not. My bill this month was also £-4.47. In very confused and trying to get a hold of someone is a nightmare. Anybody got any ideas on what’s going on? Sun, 03 Jan 2021 18:31:18 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426249#M220995 Stacey18 2021-01-03T18:31:18Z Re: My bill https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426250#M220996 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4225321">@Stacey18</a>&nbsp;</P><P>The minus amount means that you are in credit so your airtime bill has been paid by a credit on your account.</P> Sun, 03 Jan 2021 18:38:31 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426250#M220996 MI5 2021-01-03T18:38:31Z Re: My bill https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426257#M221000 Ah okay so i don’t owe o2 any money or anything? Sun, 03 Jan 2021 18:46:36 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426257#M221000 Stacey18 2021-01-03T18:46:36Z Re: My bill https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426258#M221001 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4225321">@Stacey18</a>&nbsp;</P><P>No, you don't owe anything for the airtime and you have £4.47 to go towards next months bill too.</P> Sun, 03 Jan 2021 18:53:13 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426258#M221001 MI5 2021-01-03T18:53:13Z Re: My bill https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426259#M221002 Aww thank you so much for the help! Sun, 03 Jan 2021 18:56:56 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426259#M221002 Stacey18 2021-01-03T18:56:56Z Re: My bill https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426260#M221003 You're welcome Sun, 03 Jan 2021 18:57:38 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1426260#M221003 MI5 2021-01-03T18:57:38Z