topic Re: Family in Pay Monthly

Family

Jaime — Sun, 03 Jan 2021 13:16:56 GMT

In my household we have three separate o2 contracts, can anyone advise on how we go about getting these all merged onto one contract or one monthly payment please?
Thank you

Re: Family

MI5 — Sun, 03 Jan 2021 13:38:21 GMT

@Jaime

Family plan details here https://www.o2.co.uk/family-plan

Re: Family

Jaime — Sun, 03 Jan 2021 13:50:42 GMT

@MI5
Thank you!
Seems it can’t be done 😖
I’ve tried phoning too and the girl basically said no!
Apparently I have to wait until each contract is due for renewal and do it then.
All pretty annoying as all contracts expire at different times.
Find it pretty strange that O2 cannot do this!!

Re: Family

MI5 — Sun, 03 Jan 2021 13:53:21 GMT

@Jaime

Unfortunately yes, those are the rules O2 has imposed.

You can just add them in turn as you upgrade.

Re: Family

Jaime — Sun, 03 Jan 2021 14:01:06 GMT

@MI5
Considering the amount of money we pay each month I thought they’d be a little more helpful.
Think we’ll be changing providers as and when upgrades are due.
Thank you for your replies though!

Re: Family

MI5 — Sun, 03 Jan 2021 14:08:23 GMT

@Jaime

I've recently done the same with 2 of my accounts.

There are good deals out there is you look.