topic Re: Ending contract early due to poor service in Pay Monthly

Ending contract early due to poor service

Anfirmor — Tue, 22 Dec 2020 07:42:18 GMT

Hi. Can anybody advice on ending a pay monthly sim only contract early. I have a12 month 100GB deal and barely use a few meg every month due to dreadful coverage. I am lucky if I get any signal, indoors or out and when I do calls constantly break up. Right now I have one bar of NO G at all. I invested in the 100GB deal to possibly avoid needing a landline. Instead I had to get one. The only benefactor is O2, piggybacking on the extra expense by using WiFi call.

The robot chat thing is just a hamster wheel and I’m about done with O2 after many years of patronage. Any advice please.

Re: Ending contract early due to poor service

Cleoriff — Tue, 22 Dec 2020 07:47:43 GMT

@Anfirmor

How to cancel here

Re: Ending contract early due to poor service

madasaf1sh — Tue, 22 Dec 2020 09:07:25 GMT

@Anfirmor

The only way to cancel the contract is pay off the remaining months of your contract.

Full details are in the T&C's section 8.3 and 8.4

Re: Ending contract early due to poor service

jonsie — Tue, 22 Dec 2020 14:41:55 GMT

Text INFO to 85075