topic Return for different colour in Pay Monthly

Return for different colour

David22 — Sun, 20 Dec 2020 12:33:23 GMT

Please can I exchange a new phone for another colour

Re: Return for different colour

David22 — Sun, 20 Dec 2020 12:35:41 GMT

Can I exchange a new phone for a different colour as I ordered wrong colour and if so how before Xmas

Re: Return for different colour

Cleoriff — Sun, 20 Dec 2020 12:52:21 GMT

@David22

As long as you are within the 14 day Change of Mind policy.

https://www.o2.co.uk/help/device-and-sim-support/our-change-of-mind-policy

Re: Return for different colour

Bambino — Sun, 20 Dec 2020 14:22:06 GMT

@David22 The chances of you being able to exchange your phone before Christmas are slim and none. I'd be more inclined to the none, but follow the link provided by @Cleoriff.