topic Re: Text charges in Pay Monthly

Text charges

Lueez_Bee — Sun, 06 Dec 2020 19:36:46 GMT

PLEASE HELP!

I can't get through to O2 customer services/online chat or gurus - anyone can answer my question is appreciated..

ARE TEXTS TO 88440 FREE OR CHARGABLE?

Google search advises they may be on different tariffs and I don't want to

pay but I am getting SPAM TEXTS from a local pizza shop.
it tells me to 'text "LEAVE" to 88440' to end texts.. I cannot reply to the message and want this service to stop.

THANKS in advance

Re: Text charges

MI5 — Sun, 06 Dec 2020 19:47:58 GMT

@Lueez_Bee

Yes, shortcodes are chargeable.

If you have a spend cap it will stop you from sending them.

If you Google the company sending them there will be alternative ways to opt out of marketing texts and emails.

Re: Text charges

b4u2 — Sun, 06 Dec 2020 20:42:14 GMT

Yes would never recommend texting premium numbers.

Re: Text charges

Lueez_Bee — Thu, 10 Dec 2020 10:40:43 GMT

Thanks! Do you know how much they charge? I have previously Googled and it told me to text a standard number with would stop all texts from the company used by the food shop.. I texted the standard mobile number and the texts haven’t stopped that’s why I think I need to text the short code number??

Re: Text charges

Lueez_Bee — Thu, 10 Dec 2020 10:41:21 GMT

*which would stop all texts

sorry typo

Re: Text charges

MI5 — Thu, 10 Dec 2020 11:00:49 GMT

@Lueez_Bee

Google suggests the cost is between 8 to 12 pence.

Re: Text charges

Lueez_Bee — Thu, 10 Dec 2020 11:41:35 GMT

Oh well that’s okay! I thought ‘premium text’s were gonna be £1-£1.50ish not like an out of bundle charge price.
Thanks for your help. Have a great day

Re: Text charges

MI5 — Thu, 10 Dec 2020 13:43:16 GMT

You're welcome