topic Re: Voicemail in Pay Monthly

Voicemail

Petcha — Thu, 03 Dec 2020 10:51:42 GMT

Good morning when I leave a voicemail if I stop talking it says voicemail deposited and it cuts off. If i stop speaking for about 3 seconds how can i stop this from happening

Re: Voicemail

MI5 — Thu, 03 Dec 2020 10:55:07 GMT

@Petcha

You must keep talking.

If the system detects a pause in sound it thinks the message is complete and will stop recording.

This is to prevent users from receiving long blank messages.

Re: Voicemail

Petcha — Thu, 03 Dec 2020 10:58:09 GMT

Ok this seems strange as my son stutters and it keeps cutting him off only as from yesterday as this has never done this before

Re: Voicemail

MI5 — Thu, 03 Dec 2020 11:00:21 GMT

@Petcha

It has been implemented on other networks for a while so O2 must have just updated.

Re: Voicemail

Petcha — Thu, 03 Dec 2020 11:03:17 GMT

Ok thankyou

Re: Voicemail

MI5 — Thu, 03 Dec 2020 11:09:20 GMT

You're welcome

Re: Voicemail

Nick_selkent — Fri, 04 Dec 2020 00:54:51 GMT

O2 have a new voicemail system. Nearly all the options are the same though but I guess it was to do with the previous system being in use since BT Cellnet days with bits added on over the years when Voicemail 902(advanced voicemail) was scrapped